Our client is a global provider of information security solutions for businesses with critical data to secure. They looking for a Team Lead to manage the day-to-day operational aspects of the SOC.

The Team Lead position is a entry-level leadership position and requires technical expertise and experience in SOC operations. The Teams Lead should have a clear understanding of SOC operations and is redy to help develop automation, efficiencies and implement best practices based on their knowledge and experience. 

• Act as an authoritative contact for Level 1 and Level 2 Analysts;
• Act as a technical lead for the managed and supported services;
• Manage and update resource roster;
• Manage shift schedules and lead SOC personnel;
• Hiring, interviewing, onboarding, training, coaching, mentoring and supporting Analysts;
• Regular reviews of tracking against SLA's to ensure contractual obligations are met;
• Be the first point of contact for in-team escalations and support concerns;
• Escalate issues that cannot be managed to the SOC manager;
• Conduct regular SOC-related documentation reviews;
• Provide security analysis and security threat hunting coaching to Analysts;
• Serve as an initial point of contact for past and present security incidents;
• Lead the bi-annual global performance process evaluations for the analysts under his responsibility;
• Implement standards and procedures to ensure alerts are addressed with relevancy, accuracy and in a timely manner;
• Define protocols and maturing of 'playbooks' for operational response to cyber threats;
• Operate autonomously to further investigate and escalate in accordance with policies, procedures and defined processes;
• Identify, evaluate, develop and report SOC related metrics via dashboard and/or reports;
• Lead SOC analysts during incident response actions, advise and coordinate with leadership during active incidents.

• Information security diploma at college level or higher, or an equivalent combination of education, training and relevant experience/certifications;
• Extensive experience in Tier 1 and Tier 2 SOC analyst roles;
• Demonstrable experience leading high performing technical teams;
• Strong leadership qualities and the ability to motivate and inspire;
• Demonstrable technical experience in a security-related field is highly desirable;
• Strong relationship building capability, with a desire to develop client management skills;
• Good communication skills in English;
• Good organisational and problem-solving skills.

• Salary depend on experience
• Bonus 15% - 20%
• Group insurance plan
• A fast-growing international company
• A stimulating, fast and friendly work environment